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Responsible Gaming

Responsible Gaming at FC99 — Keep the fun, keep the control

FC99 believes gaming should be a source of entertainment — not stress or anxiety. Our responsible gaming policy helps you enjoy gaming while staying healthy, within your limits, and fully in control.

Set a Time Limit
Manage your daily gaming time
Set a Budget Limit
Set a weekly/monthly deposit limit
Self-Exclusion Option
Take a short break or a permanent one if you need it
24/7 Support
We're here whenever you need us
18+ For adults only
24/7 Support & Assistance
72 Hours Self-Exclusion Active Period
Free Use All Protection Tools

The Core Pillars of Responsible Gaming

FC99 has put these measures in place to keep your gaming experience fun and safe

Time Control Tool
From your FC99 account settings, you can set how much time you spend playing each day, week, or month. Once your limit is reached, your session ends automatically. This tool steps in before you get too deep — reminding you it's time to take a break.
Set a Deposit Limit
To help you stay within your budget, FC99 lets you set daily, weekly, and monthly deposit limits. Once a limit is set, it takes effect within 24 hours — but increasing a limit requires a 72-hour waiting period. This safeguard protects you from impulsive overspending.
Self-Exclusion
If you feel your gaming is getting out of control, use FC99's self-exclusion option. You can suspend your account for 7 days, 1 month, 6 months, or permanently. During self-exclusion, no marketing messages will be sent and access to your account will be fully blocked.
Reality Check
When you play for an extended period on FC99, an automatic "Reality Check" message appears. It shows how long you've been playing and how much you've won or lost — keeping you aware that you're playing for entertainment, not as a guaranteed way to make money.
Minor Protection
FC99 follows a strict age verification process. Age is confirmed at registration using a National ID card or passport. Parents are advised to use parental control software on their devices to prevent minors from accessing gaming sites.
Support & Counselling
If you have any concerns about your gaming or need support, FC99's support team is available 24/7. Reach out at support@fc99.ws and trained staff will offer confidential, non-judgmental advice. Referrals to external professional organisations are also available if needed.

Why Responsible Gaming Matters

Online gaming is a modern form of entertainment. Played responsibly, it can be genuinely enjoyable and exciting. But like any form of entertainment, it's important to keep gaming within healthy boundaries. FC99 believes that an informed, responsible player gets the most out of the experience.

Online gaming is growing rapidly in Bangladesh, with millions of people playing on mobile and desktop every day. In this environment, FC99 wants every member to play with awareness, stay within their means, and ensure that gaming does not affect other important areas of their life.

Keep in mind: Gaming is purely for entertainment. There are no guaranteed wins, and you should never chase losses by placing bigger bets. Each round is independent — previous outcomes have no effect on what comes next.

Build Healthy Gaming Habits

Responsible Gaming doesn't mean giving up gaming altogether. It means playing in a way that keeps your life in balance. Keep the following in mind while playing at FC99, and your experience will stay positive:

  • Set a fixed budget before you play and stick to it.
  • Set a daily time limit for gaming and stick to it.
  • Don't game during time meant for family, friends, work, or studies.
  • Never game with borrowed or loaned money.
  • Don't chase losses by placing bigger bets to try to win back what you've lost.
  • Avoid gaming when you're feeling angry, sad, or lonely.
  • Take regular breaks — at least 10 minutes every hour is recommended.
  • Think of winnings as a bonus, not a reliable source of income.

FC99's Responsible Gaming Policy

FC99 is more than just a gaming platform — it's a responsible community. The well-being of every member matters to us, which is why we have built multiple protective measures into our platform.

Our responsible gaming policy is built on three core principles: Awareness, Control and Support. Awareness means keeping every member informed about the risks of gaming. Control means giving members the tools to set their own limits. And support means being there for anyone going through a tough time.

Important Notice: Gaming addiction is a mental health issue. If you notice signs of gaming addiction in yourself or someone you know, don't wait — seek professional help. FC99 is here for you every step of the way.

How FC99 Protects Minors

FC99 is strictly an 18+ platform. A rigorous age verification process ensures that only adults can open an account. Date of birth is verified at registration using a national ID card or passport.

If there are children or teenagers in your household, parents are advised to enable parental controls on their devices, avoid sharing personal account details, and keep passwords locked on their phones and computers.

Check Yourself

Ask yourself these questions. If you answer "Yes" more than once, consider reaching out for help.

1
Spending more than your set budget?
2
Keep playing to recover money you've lost?
3
Hiding your gaming from family?
4
Finding it hard to focus on work or studies?
5
Feeling restless when you can't play?
6
Skipping sleep or meals to keep playing?
Set Your Limits

Need Help?

FC99's dedicated support team is ready to help with any gaming-related concerns. All consultations are handled with complete confidentiality.

support@fc99.ws
Available 24 hours a day, 7 days a week

Quick Tips

  • Play for fun, not for income
  • Take a break after a loss — don't chase it
  • Enjoy the Win — Just Don't Depend on It
  • Spend quality time with your family regularly
  • Don't hesitate to use the tools available

FC99's Protection Tools

All these tools are completely free — access them anytime from your account settings

Session Timer
See exactly how long you've been playing in real time. Once your set time is up, an automatic break reminder will appear.
Loss Limit
Gaming stops automatically once you've lost a set amount — you decide the limit.
Cooling-Off Period
Take a break from 1 day up to 6 weeks — clear your head and come back refreshed.
Activity History
View your full gaming and transaction history. It's a useful way to understand your own patterns.

How to Set Your Limits

Setting limits on your FC99 account is simple. Just a few steps and you can make your gaming experience safer.

1
Log In
Log in to your FC99 account and click on your profile icon in the top right corner.
2
Open Responsible Gaming Settings
Go to the "Responsible Gaming" option in the menu.
3
Choose a Tool
Deposit limit, time limit, loss limit, or self-exclusion — choose whatever works for you.
4
Set Your Limits
Enter your preferred amount or time and confirm. Limit reductions take effect immediately.
5
Get Confirmation
Once limits are set, a confirmation will be sent via SMS or email. Any changes will require a 72-hour waiting period.

Self-Exclusion Details

Self-exclusion is the most powerful protection tool available. If you feel your gaming is getting out of control, use this option.

7-Day Break Temporary Break
1-Month Break Short-Term
6-Month Break Long-Term
Permanent Closure Permanent Closure
During self-exclusion, FC99 will not send you any promotional messages or bonus offers. We respect your decision.

FAQ

Frequently asked questions about Responsible Gaming

Yes, all of FC99's Responsible Gaming tools — time limits, deposit limits, loss limits, self-exclusion — are completely free to use. There are no extra charges. You can activate any of them at any time from your account settings.

Yes, you'll have the opportunity to withdraw any balance in your account before self-exclusion takes effect. No new deposits or gameplay are permitted during the self-exclusion period. For full details, contact support@fc99.ws.

Lowering your deposit limit takes effect immediately. Increasing it, however, requires a 72-hour waiting period — this is intentional, to prevent impulsive decisions in the heat of the moment.

Start by talking to them with empathy — don't judge. Reach out to FC99's support team at support@fc99.ws. If needed, encourage them to seek help from a professional mental health specialist. Support from family and friends plays the most important role in recovery.

No, FC99 is strictly an 18+ platform. Age is verified at registration using valid ID, and minors are not permitted to create accounts. If an underage person is found to have opened an account using someone else's details, it will be closed immediately upon detection.

Common signs of gaming addiction include: spending beyond your budget, repeatedly trying to win back lost money, hiding your gaming activity, losing focus on work or studies, feeling restless when not playing, withdrawing from family and friends, and disrupted sleep or eating habits. If two or more of these apply to you, it's time to seek help.
Safe Gaming

Play Responsibly — Keep the Fun Going

The well-being of every FC99 member is our top priority. Join today to enjoy gaming in a safe environment — set your limits and stay in control.

Register Now Log In

By registering, you agree to FC99's Terms & Conditions and Responsible Gaming Policy You have agreed. | 18+ only.

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